Privacy Policy
This Privacy Policy explains how West London Removal (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website or services. We are committed to safeguarding your privacy and ensuring that your data is handled securely and responsibly.
1. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request a quote, or book our services. This may include your name, phone number, email address, and moving details such as addresses and item descriptions.
2. How We Use Your Information
Your information is used to provide and manage our services, including processing enquiries, preparing quotes, scheduling bookings, and communicating with you بشأن your move. We may also use your information to improve our services and customer experience.
3. Sharing Your Information
We do not sell, rent, or trade your personal data. Your information may only be shared with trusted third parties where necessary to deliver our services, such as logistics partners or payment providers, and only to the extent required.
4. Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.
6. Your Rights
You have the right to request access to the personal data we hold about you, request corrections, or ask for your data to be deleted where applicable. You may also object to certain uses of your data. To exercise your rights, please contact us using the details below.
7. Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic. Cookies are small files stored on your device that help us understand how visitors interact with our site. You can control or disable cookies through your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their policies before providing any personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page, and continued use of our services indicates your acceptance of those changes.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website or by using the contact details provided on our platform.
